At LifeCode, your satisfaction is our priority. We strive to deliver high-quality products and excellent service. However, if you receive a product that is defective, damaged, or incorrect, we are here to help.

Replacement Only Policy

We offer a replacement-only policy within 7 days of delivery. We do not offer refunds or returns for any products. A replacement will be processed under the following conditions:

Eligibility Criteria for Replacement

To be eligible for a replacement, your item must meet the following criteria:

• The request must be made within 7 days of receiving the product.

• The product must be unused, unworn, and in its original packaging.

• The issue must fall under one of the following:

o Received a damaged or defective item

o Received the wrong product

Non-Eligible Cases

We do not accept replacements for the following: • Products damaged due to misuse or mishandling • Products returned without original packaging • Requests made after 7 days from the date of delivery • Minor color or size variations due to digital image differences

Replacement Process

To request a replacement: 1. Email us at support@lifecode.co.in with your order number and issue details. 2. Attach clear images or videos of the defective/damaged/wrong product. 3. Our support team will review your request and approve eligible replacements. 4. Once approved, we will arrange for pickup and dispatch the replacement product.

Shipping for Replacements

• In most cases, we cover the shipping costs for returning the item. • If the return is not approved upon inspection, the item will be shipped back to you at your cost.

Need Help?

For any questions regarding our Replacement Policy, please contact our customer support:

📧 Email: support@lifecode.co.in 🌐 Website: www.lifecode.co.in